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Comprehensive Privacy Notice

Constructora HyG del Bajío SAPI DE CV with address located at Silvestre Guerreo number 46, Colonia Cinco de Diciembre, with zip code number 58280, in the city of Morelia, Michoacán (hereinafter “HYG”), makes available to its clients and / or users as holders of personal data this Comprehensive privacy notice (hereinafter the "Privacy Notice"), which will be applicable to all information collected or provided directly through any application and / or mobile interactive , official social network pages that we control (hereinafter “Social Networks”), official website (hereinafter “Website”), email (hereinafter the “Mail”) or in person at our office ( hereinafter the "Office")


For this reason and in compliance with articles 15, 16, 17, 22, 26, 28, 29, 36, 37 of the Federal Law on Protection of Personal Data Held by Private Parties and its regulations (hereinafter the “Law” ) we inform you of the following:


I.- Identity of the person responsible for the use and processing of your personal data.

Responsible: Construction company HyG del Bajío SAPI DE CV

Related brands: Campestre del Valle®, Viveros mi Hogar®, HyG del Bajío®


II.- Information, doubts and clarifications.

If you as a client and/or user have any questions regarding this "Privacy Notice" please contact us at the following email: or call the following telephone number: 4432364174 during business hours from 9:00 a.m. a.m. to 6:00 p.m. Monday through Friday and 9:00 a.m. to 1:00 p.m. on Saturdays. (hereinafter the "Contact")


III.- What personal identification and contact data do we collect from our clients and/or users?


  • Name and surname.

  • Age.

  • Date of Birth.

  • Country of birth.

  • Marital status.

  • Home.

  • Landline and cell phone.

  • Email.

  • Credential issued by the National Electoral Institute (INE) or if you do not have it, Driver's License, Passport, and/or any other official identification that makes you identifiable.

  • Unique Population Registry Code (CURP).


If you already entered into a legal or commercial relationship with "HYG", in addition to the above points, we will request the following information:


  • Federal Taxpayer Registry (RFC).

  • Proof of tax situation.

  • Tax residence.

  • Comercial activity

  • In the event that you act under an agent or legal representative, we will request: power of attorney or certified copy issued by a notary public, together with the identification data mentioned in this section.


"HYG" does not collect personal data considered sensitive such as: racial or ethnic origin, present and future state of health, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions, sexual preference.


IV.- How do we collect your personal data?

"HYG" may collect your information when you do not provide it yourself, and in the following way:


  • Personally when you require our services directly in our "Office".

  • Personally through our sales advisors.

  • Directly through our "Social Networks".

  • Directly through our "Mail".

  • Directly through our "Website".

  • Directly through our "Contact".

  • Indirectly from any other source of commercially available information and that is permitted by "Law".


V.- What do we use your personal data for?

Your personal data will be processed for the following purposes:

Main purposes:


  • To comply with the "Law".

  • To give legal certainty to the acts that you celebrate with us.

  • To confirm your identity and thus determine the feasibility of a legal and commercial relationship.

  • To comply with the service or product for which you require us.

  • To answer your queries and requirements.

  • To comply with the Federal Law for the Prevention and Identification of Operations with Resources of Illicit Origin and its regulations.

  • To comply with the letters of intent to purchase or purchase requests that you address to us.

  • For the elaboration of contracts.

  • To prepare and send invoices.


Secondary purposes:


  • Advertising marketing.

  • Sending news, promotions, pre-sales and information related to the real estate sector and our developments.

  • To provide post-sale advice.


If you do not agree that your personal data is processed for secondary purposes, to limit its use, it is necessary that you send an email to our "Mail" or call the "Contact" phone to provide you with more information and incorporate it into our exclusion list.


VI.- Consent to the processing of personal data.

The treatment and use of your personal data will always be subject to the client and/or user providing their consent, either expressly, expressing their will verbally, by electronic or optical means or by any other technology, unequivocal signs or well tacitly, understanding for the purposes of this "Privacy Notice" tacit consent will be when having made this notice available to the client and/or user, he does not express any opposition.


For both consents, the client and/or user of the personal data has a period of 5 days to express their opposition to the processing of said data, following the procedure described in section number X.-Mechanism to exercise their rights of Access, Rectification, Cancellation and Opposition (ARCO) of this "Privacy Notice".


When "HYG" requires in terms of the "Law", to comply with the service for which he contracted us, he will obtain his express and written consent signed by the owner.


VII.- How do we protect your personal data?

Your personal data will be compiled and fixed in a digital database that is the exclusive property of "HYG", in addition to which your information will be stored in physical files (files) for its proper control, protection and to avoid its loss, improper use, or alteration, as well as to comply with tax legislation and various laws applicable to our acts.


"HYG" undertakes to adopt the administrative and technical security measures that are necessary to safeguard your personal information, and avoid any damage, loss, alteration or destruction of it.




VIII.- With whom do we share your personal data and for what purposes?

At "HYG" we promise not to transfer your personal data to any third party without your consent, with the exception of the provisions of article 37 of the "Law"; Therefore, due to the above, "HYG" informs you in which cases your consent will not be required to transfer your personal data to third parties:


  1. When the transfer is provided for in a Law or Treaty to which Mexico is a party.

  2. When the transfer is necessary for prevention or medical diagnosis, the provision of healthcare, medical treatment or the management of healthcare services.

  3. When the transfer is made to holding companies, subsidiaries or affiliates under the common control of the person in charge, or to a parent company or to any company of the same "HYG" group that operates under the same processes and internal policies.

  4. When the transfer is necessary by virtue of a contract entered into or to be entered into in the interest of the data owner, by "HYG" and a third party.

  5. When the transfer is necessary or legally required to safeguard a public interest or for the procurement or administration of justice.

  6. When the transfer is necessary for the recognition, exercise or defense of a right in a judicial process.

  7. When the transfer is necessary for him to maintain or comply with a legal relationship between "HYG" and the data owner.


Likewise, we inform you that according to the nature of the service for which you hire us, including efforts and support in monitoring your credit procedures, we will share your personal data directly or indirectly with:


  • Our office of accountants for compliance with our fiscal and tax obligations, as well as for the preparation and issuance of the invoices that you request.

  • Public notaries that are designated for monitoring, verification of ownership, certification, registration and compliance with the service.

  • Public Registry of Property and Commerce for registration and verification of ownership.

  • Credit or patrimonial institutions.

  • Infonavit accredited personnel.

  • Fovisste accredited personnel.

  • Accredited personnel from your bank.


The recipients of personal data indicated and other third parties, in accordance with the "Law", must assume the same obligations and responsibilities as "HYG" for the consent, treatment and transfer of your personal data, for which said entities will previously inform you of the content of your privacy notice.


Likewise, we inform you that in no case will we market, sell or rent information about your personal data to any third party within the Mexican territory or countries abroad, any transfer of personal data that we make will only be for the purposes permitted by the "Law". , ensuring that your right to confidentiality is protected and respected at all times.


IX.- “Website” - use of cookies - third party sites

We inform you that on our "Web Site" we use cookies that identify your computer with our server as a unique user when you visit it; Cookies are stored by your internet browser on your computer's hard drive. Cookies can be used to recognize your internet protocol address, which saves you time while entering our "Website".


Cookies are used to offer you a better browsing experience, as well as to remember who you are when you enter the site; The cookies we use are not to determine personal information of the user and/or client and cannot damage your system or files in any way; To find out how they can be disabled, it is necessary to consult the toolbar of your browser, the "Help" button, "Assistance of your browser", "Privacy and Security", "Website settings".


You can also find cookies, similar systems or other sites installed by third parties; "HYG" does not control the use of cookies or third party sites.


Likewise, we inform you that through our "Website", in the contact section, "HYG" may collect your personal data by filling in boxes, where you as a client and/or user authorize us to treat them, this with the purpose of attending to your queries, information or requirements, as well as for the fulfillment of our services via "Mail".


X.- Social Networks.

"HYG" will give an adequate, pertinent, limited and not excessive treatment of the personal data that is provided by our clients / or users of social networks, through the access and management of the information that they publish or disseminate through the profiles that they have created in each of the social networks that they use to link with our official “Social Networks”.


"HYG" will only process the personal data of our clients and/or users during the period in which they remain linked to the profiles that "HYG" manages in each of the "Social Networks" involved, so that our clients and/or o Users are responsible for the veracity, accuracy and timeliness of the personal data they publish on their social network profiles, as well as the degree of dissemination of their information and the access to it that third parties allow or authorize through said profiles. .


In accordance with the foregoing, "HYG" only has as a secondary purpose the processing of personal data that is provided by our clients and/or users, the management of followers, communication of our services and products, dissemination of promotions of our pre-sales and giving responses to your comments.


 XI.- Mechanism to exercise your rights of access, rectification, cancellation and opposition (ARCO).

At any time our clients and/or users will have the right to:


  • Access your personal data.

  • Rectify your personal data when they are inaccurate or incomplete.

  • Cancel your personal data.

  • Oppose for legitimate reasons the processing of your personal data, and/or

  • Revoke your consent for the processing of your personal data at any time, in order to stop using them.


To revoke the treatment of your personal data and in order to stop using it, it is important to inform you that not in all cases we will be able to attend to your request or terminate its use immediately, since it is possible that due to some obligation legal or fiscal we require to continue processing your personal data.


The exercise of your rights of Access, Rectification, Cancellation or Opposition of Personal Data (ARCO) and Revocation of consent, may be exercised in writing and in the following way:


Sending your request to our "Mail" to provide you with a format to fill out and submit.


In person at our "Office", where you will be provided with a form to fill out and submit, or if you wish, you can do so in free writing, including the following:


  1. Name of the owner, address, telephone and email to communicate the response to your request.

  2. The documents that prove the identity or, where appropriate, the legal representation of the owner.

  3. The clear and precise description of the personal data with respect to which one seeks to exercise any of the aforementioned rights (in the case of rectification, the modifications to be made must be indicated and the documentation that supports your request must be provided).

  4. Any other element or document that facilitates the location of personal data.


"HYG" will be in charge of responding to your request, within a period not exceeding 15 business days from the date on which the corresponding request is received, informing you if the request proceeded or not, this with the purpose of carrying out the necessary steps to rectify or cancel your personal data and/or terminate their use.



XII.- Complaints and denunciations.

"HYG" in compliance with the "Law" undertakes to make correct use of the personal data that it collects or that you provide us, however, if you consider that your right to protection of personal data has been injured by any conduct by part of us and presumes a violation of what is established in the "Law", you can file the corresponding complaint or complaint with the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI), for more information visit www.inai.


XIII.- Definitions.

For the purposes of our "Privacy Notice", the following shall be understood:


  • Comprehensive Privacy Notice: Physical, electronic or any other format document generated by "HYG", which is made available to the owner prior to the processing of their personal data.

  • Databases: The ordered set of personal data referring to an identified or identifiable person.

  • Consent: Manifestation of the will of the owner of the data through which the treatment of the same is carried out.

  • Email:

  • Contact: Telephone number through which our clients and/or users can contact "HYG" about the processing of their personal data.

  • Personal data: Any information concerning an identified or identifiable natural person.

  • Sensitive personal data: Those personal data that affect the most intimate sphere of its owner, or whose improper use may give rise to discrimination or entail a serious risk for it; In particular, those that may reveal aspects such as racial or ethnic origin, present and future state of health, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions, sexual preference are considered sensitive.

  • Website:

  • Treatment: Obtaining, using, disclosing or storing personal data by any means. The use covers any action of access, management, use, transfer or disposal of personal data.


XIV.- Modifications to the Privacy Notice.

This privacy notice may be modified by legal requirements or by the need we have to improve our services, products or business model; However, we promise to keep you informed about the changes that our notice may undergo, the modifications may be verified and consulted on our "Website" or in person at our "Office".


If you are browsing our "Web Site" and have read this "Privacy Notice" and do not agree with its content, please exit the site immediately.


Last update: Tuesday, October 1, 2021.

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